What Happens When 80 Canadian Homebuilding Leaders Walk Through Your Factory

Not every industry relationship begins in a boardroom. Sometimes it starts with an open door.

Earlier this month, JELD-WEN of Canada welcomed more than 80 attendees of the Canadian Home Builders' Association (CHBA) Home Building Week in Canada to our Quebec City manufacturing facility. The visit came together through the efforts of Lisa Bergeron,  Director of Business Development and Government Affairs, who extended the invitation to CHBA delegates from coast to coast, including members of the Net Zero Council and Technical Research Committee.

There were no slide decks. No product demonstrations in a conference room. Just a factory floor, a team of people who love what they do, and an invitation to see exactly how Canadian windows and doors are made.

Who Was in the Room

The CHBA Net Zero Council is made up of some of Canada's most engaged voices in high-performance homebuilding. These are builders, renovators, and industry leaders who are actively shaping the future of net zero housing in this country. They work with building codes, energy efficiency targets, and construction standards every single day. When a group like this walks into your facility, you want to be ready. Our Quebec City team was more than ready.

Sharp Questions. Real Answers. On the Floor.

The group came prepared with questions. Real ones. Delegates wanted to understand how JELD-WEN's family of windows and doors performs against Canada's evolving building codes. They asked about glazing technologies, thermal performance, regional climate considerations, and how our products are being developed to support net zero housing targets. They pushed on the details and expected straight answers. They got them. On the floor. In real time. With the products right in front of them.

That kind of transparency is intentional at JELD-WEN. The best way to explain what we build is to show it. And this month, we showed everything.

18 People Who Made It Unforgettable

Guiding the visit was a team of 18 JELD-WEN Quebec City production staff who walked delegates through every stage of the manufacturing process from raw material to finished product. What struck visitors most was not just the efficiency of the operation. It was the people running it.

Attendees left talking about the natural attention to detail on display at every station. They noted a standard of craftsmanship that surpassed what they expected from a Canadian window and door manufacturer. Several said they got far more out of the experience than they had signed up for.

A great deal of that credit belongs to Stephane Berthiaume, Plant Manager, who organized and led an exceptional facility tour from start to finish. And to every member of our Quebec City team who showed up that day and represented JELD-WEN at its absolute best.

What They Said Walking Out

The feedback since the visit has been consistent. Attendees were not only impressed by the products. They were struck by the culture behind them. A team of people who genuinely care about what they make and who it is made for. Comments about the warmth and professionalism of our staff have been just as frequent as comments about the windows and doors themselves.

For many, the visit reframed how they think about specifying Canadian-made building products. Seeing the precision, the quality control, and the regional intentionality built into every product line gave them a level of confidence that no brochure or sales conversation can replicate. That is exactly what a plant visit is for.

Built in Canada. For Canada.

JELD-WEN of Canada has been manufacturing windows and doors in this country for nearly three decades, with production facilities in Quebec, Ontario, and Manitoba. We are the only full-line manufacturer of windows and doors in Canada offering performance and value at every price point.

As a CHBA Net Zero Council sponsor and recipient of the 2025 ENERGY STAR Canada Special Recognition Award, our commitment to energy-efficient, high-performance building products is not new. It is the foundation everything we build is designed around.

Events like this one matter because the future of Canadian homebuilding depends on strong relationships between manufacturers, builders, and the industry bodies shaping the standards we all work within. When those conversations happen on a production floor surrounded by real products, something shifts. The abstract becomes concrete. The specifications become real.

Thank You, Quebec City

To the 18 members of our production team who guided this visit: thank you. You answered every question with expertise and patience. You showed Canada's homebuilding industry exactly what JELD-WEN is made of.

To Lisa Bergeron: thank you for bringing this group to us.

To every CHBA delegate who joined us: we are glad you came. We hope you left with something useful, and we look forward to continuing the work together.

The pride in that building this month was impossible to miss. We hope it always will be.

Explore our Canadian-made windows and doors at jeld-wen.ca